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External integrated Voice Mail Systems with Advanced Applications* |
Use Call Control and Your PC to Handle Your Calls NVM Desktop Call Control (DCC) gives you the convenience of managing telephone calls from your PC as those calls are sent to your telephone extension. A Call Control user has several options for handling a call.
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 The Desktop Call Control Call Log makes sure you never miss a call even if the caller didn’t leave a message. A call log is created for each call, allowing you to delete individual calls, erase them all, or make a call from the list. You can also export an entry to your Outlook contacts. |
 Use the Make Call to Contact feature to quickly place a call to any contact in your Outlook Contacts or Address Book. Type a name in the search box or scroll through your contact list, then double-click the record to give them a call. Call Control will automatically dial the number for you. |
No more time-consuming trips to the fax machine. Instead, experience the ease of having fax mail delivered directly to your voice mailbox. The fax stores as a confidential and private voice message. When the subscriber accesses his voice mailbox, he has the option of sending the fax to any fax machine, forwarding it with a comment to another subscriber or saving it for later retrieval. The caller also has the option of recording a voice cover page with each fax. A Desktop Messaging user can view,zoom in/out, rotate,invert,size and print the document. With the Fax Mail option,you don’t have to use a scanner to get a document into computer form. The document is already in computer format and can be saved into a variety of file types. |
Fax Server Fax Mail handles inbound faxes, but Fax Server is required to handle both inbound and outbound faxes. With Fax Server, you can send a fax as easily as you currently send a print job to a printer on your network. In addition,Fax Server can send to a broadcast list of recipients as well as request a delivery receipt for the fax when it is sent. Fax Server can schedule delivery of the fax, and it also provides for a customized personal cover page for your faxes. An email confirmation can be programmed to confirm that a fax transmission was successfully sent. |
Text-to-Speech Mobile personnel can benefit from the Text-to-Speech feature, which lets you “listen”as a synthesized voice reads your emails to you. The speed at which the emails are spoken by the artificial voice can be adjusted up or down by the listener as the messages are being read. Users can record a reply to the email. The voice reply will be sent to the sender of the email as a .wav file attachment. The optional Text-to-Speech feature allows Desktop Call Control to play customized hold messages typed in by the user for incoming callers on hold (see Desktop Call Control). The user can select from two previously stored hold messages,or they can create one “on the fly”and customize the message for a specific caller. |
Speech Recognition Add another level of convenience for incoming callers with Speech Recognition. The voice mail option comes standard with programming space for 250 names,but up to 75,000 names can be added. If the spoken name is not recognized,the system will ask the caller to try again. An incoming caller can also dial the extension number at any time during the announcements,and the call will be transferred immediately. Speech Recognition includes “barge-in”ability. A caller can interrupt the prompt at any time by pronouncing the user’s name or dialing the user’s extension number. It also allows the caller to spell the name of the desired party and supports alternate or “nickname”recognition,such as Bob, Rob or Robert. *The advanced features on this page are not available on all NVM systems. Additionally, the capacities of the system differ. Review the NVM-Message Management Brochure and the |
Within the Call Control Setup, you can change any of these options “on the fly” (during a call) by using your PC mouse to right click on “Transfer Options” or “Hold Options” and changing the items as they appear on the “Setup” screen. You can change the transfer destination, change the greeting that is used by the mailbox, or change the Hold interval.
Fax Mail