The PC Assistant is a Windows-based application, connected over your LAN to the Aspire system, that helps you manage the work load at your telephone.

Call Answering Assistant

When a call rings into your phone, the PC Assistant pops to the front on your screen, provides easy access to the basic telephone operations, and gives you valuable information about the call. You can quickly move between the different areas of the screen to dispatch callers, search the contact directory, and view the status of your lines.

Call Handling Assistant

The PC Assistant uses a point-and-click, icon-based interface with call control buttons for your most commonly-used features. These features include Hold, Dial, Transfer, Conference, Park and Page, Barge-in, and Speed Dial. You also get quick access to more advanced features like Contact Lookup, Directory with Busy Lamp Indicator, and Outbound PC Dialing. PC Assistant can also provide screen pops when used with Microsoft Outlook, Goldmine, or Act.*

Call Recording and Logging and Assistant

Call Recording
If your Aspire keyset has a CTU (USB) adaptor installed, the PC Assistant can record your calls. Since the recorded call is saved as a standard WAV file, you can handle it as you would any other Windows file (such as attach it to an email for a co-worker). You can set up the PC Assistant to record calls automatically or only as you choose. As an added benefit, you can also use your PC Assistant and CTU-equipped keyset to play a presonal greeting to your callers.

Call Logging
Your PC Assistant provides a tabular log of all calls dialed from your PC or telephone. You can easily redial any number in your log, enter a special note for an entry, and see at a glance which calls you have recorded. In addition, you can search, sort, archive, and export you call log entries.

* Compatible with:

• Microsoft Outlook 2000 or higher.
• Goldmine 6.7 or higher.
• Act 2005 or higher.