Aspire offers a variety of IP solutions for your business needs. The Aspire PC Attendant is another one of those solutions. Connecting to your IP network, the PC Attendant allows your Attendants to handle calls with simplicity and efficiency right from their desktops. The PC Attendant point-and-click interface easy-to-use and helps them be more productive and efficient.

Enhanced Call Management

The PC Attendant provides easy access to a full array of call handling features. It can, for example:

• Automatically answer a call and play a greeting to the caller.
• Alert you to incoming calls and provide you with a comprehensive database of information about the requested extension.
• Allow you to Transfer a call simply by pointing and clicking your mouse.
• Easily access other basic features such as Hold, Dial, Conference, and Park and Page.
• Record and save your conversations, even forward them as email attachments. You can record all your calls, or just those you choose.

Sophisticated Call Logging

The PC Attendant call log provides a table view of all your PC Attendant calls.

• Each call record includes your attendant ID, call type (in/out), call date and time, call duration, and Caller ID number.
• Visually mark those calls you have recorded.
• Save, sort, search, archive, print, and export your call logs.
• Automatically redial any number in the call log record.

Multi-Tasking Made Easy

• See at a glance is an extension is in use, idle, call forwarded, or marked in Do Not Disturb (DND).
• If you Transfer a call to a co-worker and hear busy, you get a menu of call handling options (such as “quick transfer to voice mail”).
• Use Quick Message to send short messages to your co-workers.
• For quicker access, group extensions under custom-defined tabs (i.e., workgroup, department. etc.).
• While answering the phones, simply click on the pop-up window to simultaneously use standard Windows programs such as word processors or spreadsheets.

Custom-Made Convenience

Configuring your PC Attendant is simple. Choose your own feature keys and create a virtually unlimited number of speed dial and on-screen shortcut buttons. This helps save you time and ensure your call handling accuracy and efficiency.